Job summary
We are seeking to recruit for an experienced Secretary with a passion for high quality customer care to work within the Community Mental Health Team. This is a full or part time 'll provide comprehensive secretarial support to the current admin team, associate specialists, and other allied health professionals. We are looking for someone who can use their initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent secretarial, IT, typing and minute taking you think you are the right person for the job, we would love to hear from you!
Main duties of the job
Communicate with patients, colleagues, internal and with day to day correspondence.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Prioritise own work efficiently and effectively, highlighting any issues to the Band all forms of clinical correspondence.
Take notes/minutes at meetings regularly.
Process mental health referrals.
Book appointments.
Cover reception during sickness and annual leave.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
We provide free parking for our staff at The Bridge, Priory Health Park.
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
1. Level III Word Processing or Typing Level 3 Business Administration or working taking.
Experience
Essential
2. Previous secretarial/administrative experience.
3. Experience of setting up and maintaining office systems and procedures that support the smooth running of the team.
4. Knowledge and experience of Microsoft Office Packages.
Desirable
5. Experience of contact with users of mental health services.
Additional Criteria
Essential
6. Excellent organisational skills.
7. Able to work within a team.
8. Communication skills.
Desirable
9. Worked within the NHS.