What you'll do
To efficiently take downloads from half hourly electric meters, whilst providing courteous service to customers. To efficiently carry out annual safety checks on electric meters.
Responsibilities & accountabilities
* Undertake weekly check on Stark vehicle, including water, oil, tyre pressures etc. Report vehicle issues immediately.
* Drive to site in a safe and professional manner and make every reasonable effort to find correct site.
* Park appropriately and ensure Stark vehicle and any contents within is locked and secure.
* Gain access to site.
* Liaise with onsite Reception/Security personnel. Quickly build good rapport, greeting and dealing with them in a professional and courteous manner.
* Always display Stark identification badge and follow any onsite induction/security procedures.
* Locate electric meter on site. Make every reasonable effort to locate meter.
* In the event you cannot gain access to site or locate the correct meter record any unreadable downloads / safety checks on the system.
* Carefully check the Meter Point Asset No (MPAN) and Meter Serial Number to ensure you have located the correct meter.
* Meter Checks - Once correct meter located, carry out the 5 checks required and record on to the spreadsheet provided along with date and meter read.
* Return completed spreadsheet of meters checks to line manager daily.
* Half hourly Downloads - Once correct meter located, place optical probe onto front of meter.
* Bring up SMR software, select job, press enter.
* Promptly record successful download.
* Write up notes on system to record any difficult aspects in gaining access/locating meter or other site issues which will assist Stark personnel in future site visits.
* Notify onsite Reception/Security of departure including signing out as necessary.
General
* Ensure the safe keeping of issued equipment.
* Promptly respond to scheduling enquiries and maintain frequent contact with Head Office.
* Abide by customer’s and Stark’s health and safety and security procedures.
* Participate in regular training/ learning activities to maintain and develop skills and knowledge.
* Adhere to all Stark policies, procedures and working practices including all health and safety requirements.
* Any other reasonable duties as required.
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