Our client is a well-established Commercial construction company specialising in delivering high-quality commercial construction projects that exceed client expectations. With years of experience in the industry, their team of skilled professionals is dedicated to providing innovative solutions, exceptional craftsmanship, and unparalleled customer service. Job Description for the Helpdesk Coordinator: Handling work orders from start to finish using the bespoke CRM system Coordinating with the supply chain to ensure high-quality service Management of the Central Mailbox Management of reactive and planned maintenance tasks for all client accounts Quoting, invoicing, and following up on work orders Ensuring tasks are completed within required timeframes Regular communication with customers, contractors, and internal colleagues Attending site visits Other administrative tasks as required Requirements for the Helpdesk Coordinator: Experience in facilities/property maintenance is essential Experience in running a helpdesk Strong organisational and interpersonal skills Knowledge of mechanical & electrical systems Experience in pricing and managing project works would be advantageous Full clean driving licence with access to own vehicle Experience in liaising with customers and suppliers Computer literate Ability to work on own initiative and as part of a team Hours: Monday – Friday 8:30 am - 4:30 pm Salary: £27,000 - £35,000 DOE Benefits: 21 days holidays plus BH Auto-enrolment pension Bi-annual target-related bonus Private healthcare (currently being implemented} Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region