Job Description As a Retail Assistant Store Manager at Three UK, you will play a pivotal role in supporting the Store Manager with retail operations and ensuring the success of your store. You will be instrumental in driving store performance as well as being a role model for the team to deliver an exceptional customer experience. Key Responsibilities: Team Management Support: Coach and develop your team, in the absence of the Store Manager, equipping them with the skills and knowledge to achieve outstanding performance and exceed sales targets. Store Operations Support: Oversee daily operational tasks to ensure the store runs seamlessly, maintaining high efficiency and effectiveness standards. Customer Engagement: Deliver outstanding customer service to our customers and set a high standard by leading through example. Service Excellence : Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement : Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.