Description The Delta Hotels by Marriott Bristol City Centre has an opportunity for a Reception Supervisor to join our Front Office team. The four star award-winning Delta Hotels by Marriott Bristol City Centre is ideally located in the heart of Bristol near Cabot Circus, and is the destination of choice for business travellers and tourists alike. Marriott’s award winning in house development program recognizes, nurtures and promotes talent. Benefit from industry leading training, whilst also having the opportunity to transfer internationally within the largest hotel network in the world. Benefits include, Free hot meals on shifts Complimentary Gym Membership Discounted stays at Marriott hotels worldwide Cycle to work scheme Free Car parking Breakfast upsell incentive Service awards and recognition gifts Main Duties- Follow Brand Standards in all aspects of the job role Promoting a welcoming environment Assist in HR related duties including reviews, recruitment and payroll To be the person on duty for the hotel when required To ensure all guest complaints are followed up and dealt with professionally and efficiently. To upskill and develop all associates What do you need to apply? We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns. It is essential you have reception experience within a hotel of similar size. Supervisory skills are desirable but not essential as full training will be provided. Opera knowledge would be an advantage Job Type: Full-time Pay: From £12.60 per hour Schedule: Day shift Occasional night shift if business requires Weekend availability Work Location: In person