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Senior Administrator - Medical Secretary, York
Client:
Tees, Esk and Wear Valleys NHS Foundation Trust
Location:
York, United Kingdom
EU work permit required:
Yes
Job Reference:
23ef2159fc93
Job Views:
5
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
Job summary
A fantastic part time (15 hours) opportunity has arisen for a conscientious and dynamic administrator to join one of our close-knit and supportive Community Mental Health Teams (CMHT), here in York.
The Central CMHT is based in Huntington House and provides community-based support to people aged between 18 and 65 years old who are experiencing challenges with their mental health.
As a member of this small and friendly team, you will work in an open plan office on the second floor of the building. This floor is also home to other community mental health teams and is an area of high activity; no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
Main duties of the job
Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.
This role is at the heart of a dedicated and caring team and is pivotal in the day-to-day administrative operations. As one of two Medical Secretaries and a senior administrator in the team, you will work closely with the Consultant, the wider medical team, and your administrative colleagues, supporting them in ensuring high standards are maintained and that they have everything they need to provide the best possible care for service users.
We are looking for someone pro-active and thorough, who feels comfortable multi-tasking in a busy environment, can prioritise their workload and work to deadlines; can build strong working relationships with a variety of people by communicating effectively, confidently and compassionately.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
About us
With a starting salary of £26,530 per annum (pro-rata), a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. And, it's not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.
All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users.
Date posted
26 March 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year pro rata, per annum
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
C9346-25-0454
Job locations
Huntington House, Jockey Lane, York, YO32 9XW
Job responsibilities
The following responsibilities are examples, please refer to the attached Job Description for the complete picture.
1. Generic administrative activity such as: making telephone calls and answering the telephone, photocopying, filing, email communications, day-to-day calendar management (multiple calendars), anticipating and organising appointments/meetings/events, minute taking and transcribing, letter production and support the team's audit and reporting needs.
2. To be a point of contact for the Consultant and medical team, service users, carers and visitors; responding to enquiries in a patient and helpful manner.
3. To supervise administrative colleagues and support them in their development.
4. To assist in cross-cover support as required for other community teams.
5. To interact compassionately with colleagues, service users and carers at all times and promote a positive image of the mental health service and the Trust.
Person Specification
Qualifications
Essential
1. BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (e.g. NVQ in Business Administration). Plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
2. IT Qualification (e.g. ECDL Qualification or RSA) OR demonstrates equivalent knowledge gained through relevant work experience.
3. Key skills/functional skills in literacy and numeracy Level 2 OR O Level/GCSE Grade C and above OR New GCSE in Maths and English Grade 4 to 9.
Experience
Essential
1. Implementing and maintaining systems and processes within an administration team.
2. Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
3. Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
4. Co-ordinating meetings and associated duties.
5. Extracting data and report preparation.
6. Participation in service and quality improvement initiatives.
7. Advanced typing skills and inputting data accurately and efficiently.
Knowledge
Essential
1. Understanding of data protection and service user/staff confidentiality in line with defined procedures and guidelines.
2. A sound understanding of quality improvement initiatives.
3. Organising and completing demands and workloads meeting deadlines using delegation where necessary.
4. Problem solving for an area of work or developing alternative or additional procedures.
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