Central Recruitment is currently recruiting for a permanent Team Manager, to work in the Hayes area. The service provides supported accommodation for adults with enduring mental health needs to support customers to live as independently as possible. The successful candidate will be required to work 35 hours per week, working across Monday - Friday, 9AM - 5PM. This is a permanent role. The pay rate is £35,226 per annum. In this position, you will be required to: Be responsible for the operational day-to-day management of the service ensuring continued compliance with relevant legislation, CQC and Local authority contracts Ensure the delivery of safe, personalised services to each individual service user through assessment, person centred planning and regular outcome focussed reviews of services Ensure care/support services are structured in a way that provides flexibility, reliability and continuity Ensure the service meets, or exceeds, the requirements of the Contract for the service and the Care Quality Commission guidelines where applicable Manage a team of staff and be involved in the management and direct provision of the service Ensure staff are trained for their roles and responsibilities and that all groups of staff within the team have access to appropriate training and learning opportunities Ensure the service is appropriately resourced with the right number of suitably qualified, skilled and experienced staff. Ensure there is a co-ordinated and consistent approach to service provision that is cost effective and efficient making the best use of allocated resources. Ensure good communication and links with all stakeholders with regard to the provision of services including commissioners, customers, relatives, social work teams etc Ensure services are accessible and robust systems and procedures are developed and implemented Ensure that all new referrals are responded to in a timely manner in line with contractual and organisational timescales Work in partnership with the management team participate in the strategic development of the organisation and assist with the identification and development of strategies for the planning and delivery of quality, innovative supported living services Produce reports as required and attend management and team meetings Requirement to participate in on-call duties approximately once every two months To apply for this role, you must have: Significant and demonstrable experience in an operational management capacity in a supported housing environment Experience working with individuals experiencing mental ill-health and an understanding of the stigmatisation and discrimination often experienced by our customers Experience supporting individuals with mental ill-health to live as independently as possible Experience of managing an effective team and leading the performance of others to provide high-quality, individualised support in supported housing Knowledge and understanding of the current legal responsibilities and standards of the service, including the need for the management and delivery of person centred services Ability to develop and promote positive working relationships with individual service users, their families and professional colleagues Ability to recognise and develop additional opportunities for the service and people using it Be efficient, motivated and organised, being able to work to deadlines and meet set objectives Desirable; Holds or studying towards Level 3 Diploma in Leadership in Health & Social Care or the equivalent experience Please note; there is parking at the service. Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible. Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: Current valid right to work in the UK Minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise) A fully enhanced DBS registered on the DBS update service or willingness to apply for one through Central (at a cost of £60) Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position