This is 30 hours per week and a fixed term position. As a Patient Flow Clinician, you will play a key role in delivering high-quality, person-centered care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve. Based at Chippenham Community Hospital you will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users. Package Description At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing: • Competitive Pay & Pension: Receive a salary of £37,338 with Agenda for change terms and conditions and NHS pension. • Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices. • Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway. • Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counselling, career coaching, and legal advice. • Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility. • Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities. • Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates. Main Responsibilities • To work in partnership with the local Commissioners, GPs and Social Care colleagues to ensure the teams deliver and support the effective flow of patients between primary, community, intermediate and secondary care. • Work closely with colleagues and support transformational change whilst maintaining services and meeting all key deliveries. • To effectively operate and act as a deputy to the Senior Clinicians in the Flow Team and in the absence of the Clinical Lead for Flow, ensuring that resources available are utilized effectively and meet the needs of people referred to the team. • Maintain positive relationships with key stakeholders, including patients and their carers, members of staff, local GPs and practice staff, Community Service Managers, Heads of Operations, colleagues from across the 3rd sector, commissioners, local hospital sites and social care staff. • To provide excellent support to the leadership of the flow team, acting as a deputy to the Senior Clinicians and the Clinical Lead, including all staff within the team. • Use data and soft intelligence to support service development. • To be an ambassador for community services • To be aware of issues and initiatives and in so doing will support improvement and maintain quality, noting exceptions and suggesting solutions/actions. • Work alongside Senior Clinicians and Clinical Lead to support opportunities for service developments and contribute to the delivery of business cases. • Communication with community teams to support a consistent approach to delivery • Support an open and transparent culture within the team, which supports improvement and innovation. • Support the Clinical lead for Patient Flow in conducting appraisals and reviews with junior staff in line with Trust policy and identify and support individual learning needs of team members escalating any needs as appropriate. • Support the management of absence, effectiveness and performance, ensuring any issues identified are escalated. • Role model competency by maintaining own professional development. The Ideal Candidate • Registered clinical practitioner • 1 year post graduation experience • Recent experience relevant to role • Proven ability to work with colleagues across organisations. • Good understanding of patient flow management • Excellent understanding of community services • Good communication, influencing and negotiation skills • Ability to motivate and lead a team • Ability to work in a pressurised environment, balancing competing pressures and demands • Always puts patients first and is committed to improving patient experience • A confident, credible and resilient clinician. • A highly motivated individual who is good at motivating others. • Good interpersonal skills • Credible team worker. • Car driver • Ability to travel across Wiltshire • IT literate About The Company We change lives by transforming health and care. Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.