Your Challenge As Head of Operations, you will look after warehouse operations, logistics, facilities, transport and planning based at Frating. Your role will have direct line responsibility for 5 people and will lead the Distribution Operation within this site comprising of around c. 160 permanent employees and over 80 agency staff at peak. Reporting to the Operations Director, the Head of Operations will have responsibility for the day-to-day management of the TBS (Frating Distribution Centre) and the effective performance of all systems, processes and people aspects to meet agreed budgetary and performance targets. Your role will be one of leadership – defining and leading the site agenda both in respect to the day to day performance and strategic planning through to implementation creating a lean function. Your Profile Most importantly, we’re looking for an excellent people manager and team player who inspires, coaches and motivates individuals and teams to increase performance; creating an environment where engagement levels are high and the Company Values are embedded and experienced in all that we do. It’s essential you have prior experience leading a single distribution site of similar size and scale in addition to experience of working within both a B2B and B2C fulfilment operation – and have a proven track record in delivering operational and cultural change, demonstrable knowledge of change management and can evidence successful leadership of major programmes. Posting Notes | Frating | Essex (GB-ESS) | United Kingdom | PRH_UK