Key Accountabilities
* Provides vendor oversight and management at a trial level to ensure all vendor deliverables are completed timely and with good quality.
* Coordinates vendor deliverables during study start-up.
* Covers all vendor activities after study start-up and all categories not covered by Vendor Start-Up Managers.
* Drives and monitors vendor activities for site activations.
* Manages and documents vendor performance issues and risks, escalating as needed.
* Coordinates vendor study deliverables that support DBL and study close-out.
Deliverables
* Vendor service excellence at study level.
* Vendor onboarding.
* Vendor KPI and KQI dashboard at study level.
* Site readiness monitoring.
* Risk map with contingency plan.
* ESP cost control.
* Site readiness document management.
Key Skillsets
* Excellent vendor management skills.
* Robust understanding of all service categories and their deliverables through the study lifecycle.
* Extensive working experience and knowledge of the clinical operations processes.
* Partnering skills with other functions.
* Strong project management skills.
* Strong communication and influencing skills.
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