REED are actively recruiting for a Credit Controller to join a family run, growing business based in Poole. Excellent opportunity availableCredit Controller
Full-time (8am - 5pm)
Poole, Dorset
Annual Salary:£28,000
Day-to-day of the role:
* Act as the main point of contact for customer account queries.
* Hold weekly meetings with each of the sales divisions to escalate key issues and agree on ways forward.
* Provide cover within the finance team as needed.
* Manage customer portals and integration (EDI), and perform account reconciliations.
* Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits.
* Effectively review, manage, and collect customer accounts, prioritising to maximise cash flow while minimising risk exposure.
* Resolve invoice and payment queries promptly and efficiently.
* Produce and distribute customer statements of account and overdue/reminder letters.
* Produce and circulate weekly and ad hoc on stop, credit hold status, and other reports.
* Proactively manage new accounts and high-value invoices.
* Build effective relationships and rapport with customers and internal contacts.
* Provide exceptional customer service.
* Adhere to strict processes and procedures.
* Escalate significant issues/concerns to management.
* Handle month-end consolidated invoicing.
Required Skills & Qualifications:
* Proven experience as a Credit Controller or similar role.
* Strong understanding of billing and financial concepts.
* Excellent organisational and communication skills.
* Ability to build relationships with clients and internal departments.
* Strong problem-solving skills and attention to detail.
* Proficiency in financial software and MS Office.
Benefits:
* Additional leave
* Company events
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* Onsite parking
* Profit sharing
* Referral programme
* Sick pay
To apply for this Credit Controller position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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