Technical Sales Administrator
TN16 3BH - Biggin Hill
9am-5pm or 8am-4pm Monday to Friday
Netbox Recruitment is partnered exclusively with a well-established, independently owned engineering company looking to grow their team and hire a Sales / Customer Service Administrator. They take pride in having low staff turnover, nurturing staff development, and providing excellent products coupled with excellent customer service.
This role will be varied and at the forefront of customer engagement. You will be the first point of contact for inbound email inquiries from Project Managers looking for solutions and pricing of the works required.
Responsibilities:
1. Learning the complete product range (training will be provided)
2. Processing inbound sales quotations
3. Quoting bespoke systems
4. Arranging shipping
5. Monitoring longer-term orders and ensuring they are dispatched on time
6. Answering customer's queries by phone and email
7. Working closely with other members of staff
8. Assisting other departments when required
9. Helping organize company events/customer Christmas gifts
10. Ordering office supplies
The successful candidate will be enthusiastic, confident, keen to learn, have a friendly telephone manner, and be able to manage their own time and prioritize.
The job will involve heavy use of the Sage 50 Accounts database, so the successful candidate will be computer literate with a good working knowledge of Microsoft Office products.
Experience in an office environment would be preferable. An interest in science/technology/engineering would be a benefit.
Interviews available as early as the 12th November, so don't hesitate in applying. For further information, call (phone number removed) option 2 to speak with Sarah or Jess. #J-18808-Ljbffr