We are seeking an experienced and motivated Territory Sales Manager (TSM) to oversee and grow a portfolio of customer accounts across a defined geographical area in Greater Manchester.
In this role, the TSM will be responsible for driving business growth by executing a strategic territory sales plan focused on expanding market share, increasing revenue, and improving RCO profitability.
Key responsibilities include:
* Developing and maintaining strong relationships with both existing and new customers, leveraging various engagement channels, including digital platforms.
* Identifying and pursuing opportunities to promote and sell value-added products and services tailored to customer needs within the designated territory.
* Implementing innovative sales strategies to enhance market presence and achieve targeted business objectives.
Key accountabilities
The responsibilities of this role include, but are not limited to:
* Operate as the point of contact for assigned customers.
* This role is primarily field based (a typical minimum of 60% out in the field) with the remaining requirement for office based duties.
* Call cycles for customers and prospects defined and adhered to. Use a variety of digital media, including video calls, to maintain close customer contact. Call cycle objectives should be set in the customer management plan (CMP)
* Assist in the preparation of quotes and submission of tenders
* Be actively involved in preparation of annual sales budgets and forecasts for the relevant territory
* Ensure queries are resolved in defined timeframe and against over-arching Heidelberg materials metric
* Improve share of wallet through upselling/cross-selling at required profitability level
* Develop and maintain long-term Commercial relationships with customer accounts supported by a customer strategy to deliver on the Market Strategy Plan (MSP)
* Enable the customer to receive required products & services in a timely manner by ensuring there is business alignment (including between sales, operations, and logistics)
* Communicate market/customer needs and demands to Heidelberg materials through identifying insights
* Forecast and tracks customer account metric achievement
* Manage projects within customer relationships, working to carry out customer goals while meeting company goals
* Identify opportunities to grow business with existing and new customers in line with the product line/region strategy
* Coordinate with colleagues working on the same account to ensure consistent service
* Collaborate with other sales teams and colleagues to reach prospective customers
* Service multiple customers concurrently (includes, prospects, new & existing)
* Keep records of customer transactions and interactions (Brick wall, CMP, 5 min Planner)
* Ensure account records and details are correct in Heidelberg Materials Systems (CRM, SAP) and sales processes are followed
* Proactively use market data - including ABI - to identify profitable sales opportunities
What's on Offer:
Salary £39,000 - £45,000 Plus Bonus
Company Car
Location Manchester, Hybrid
Hours 40
Work Life Balance: 27 days holiday (excluding bank holidays) Generous Pension Schemes / Life Assurance
Wellbeing: Employee Assistance Programme (EAP
Employee Benefits portal including Gym discount
* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover