Monitor and manage the Commercial performance of client base across Unsecured Personal Lending and Savings portfolios as a Commercial Lead at NatWest Boxed.
You will lead the process to prioritise commercial activities for sustainable returns and good customer outcomes in a collaborative team environment.
Key Responsibilities
* Monitor product revenue performance and collaborate with internal stakeholders to optimise cross-client portfolio strategy and returns.
* Work closely with the Customer Success team to define client goals and manage them throughout partnerships.
* Conduct analysis for budgeting and trading cadence to understand and optimise client portfolios.
* Support clients' business plan reviews, updates, and contract renewal negotiations.
* Inform the product roadmap by working with Product teams and feeding requirements to improve commercial performance and user journeys.
Requirements
* Experience in banking or regulated environments managing Retail Lending portfolios; Savings portfolio experience beneficial.
* Strong understanding of functional, commercial, and financial aspects of managing P&L in Retail Lending or Savings portfolios.
* Stakeholder management experience with influence to senior management and cross-functional collaboration.
* Understanding of product, commercial, and GtM levers and trade offs in scaling financial services products.
* Financial acumen and presentation skills with strong financial modelling experience ideal.
* Ability to work in a fast-growing start-up environment and shape processes while maintaining a 'getting things done' attitude.