Worcestershire Acute Hospitals NHS Trust
Worcestershire Acute Hospital NHS Trust is looking for an experienced Occupational Therapist who is highly motivated, a strategic thinker and a compassionate leader who can collaborate and influence multiple key stakeholders. This post holder will lead on the provision of equitable Therapy within the defined portfolio (specialty Medicine) across the three sites of the Worcestershire Acute Hospitals NHS Trust, ensuring clinical services are high quality and evidence based.
The post holder will work alongside the other Therapy Manager (Therapy Manager- Surgery) taking joint responsibility and accountability for the management and delivery of the integrated Physiotherapy and Occupational service within WAHT for inpatient and outpatient services.
Our ideal candidate will be passionate about the role of Occupational Therapy and integrated therapy services. They will provide senior professional leadership to Occupational Therapists, acting as a source of expertise in their own professional field and supporting the Head of Therapies and Director of AHPs in ensuring that each professional group is represented appropriately within WAHT.
They will have excellent communication skills and relevant senior leadership experience at band 8. This will be a dynamic role, responding to changing internal and external influences and priorities over time.
Main duties of the job
To work alongside the other Therapy Manager taking joint responsibility and accountability for the management and delivery of the integrated Physiotherapy and Occupational service within WAHT for inpatient and outpatient services.
Each Therapy manager will lead on the provision of equitable Therapy within defined portfolio across the three sites of the Worcestershire Acute Hospitals NHS Trust, ensuring clinical services are high quality and evidence based.
Working as an experienced autonomous practitioner to undertake a regular Clinical workload in your chosen specialty in order to maintain clinical skills.
To give professional leadership to the staff within the defined service and ensure a high quality equitable service is provided and maintained on all acute sites.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester.
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward.
Our objectives are simple:
* Best services for local people
* Best experience of care and best outcomes for our patients
* Best use of resources
* Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job responsibilities
JOB PURPOSE: To work alongside the other Therapy Manager taking joint responsibility and accountability for the management and delivery of the integrated Physiotherapy and Occupational service within WAHT for inpatient and outpatient services. The Therapy Managers will operationally report into the Head of Therapies and professionally report into the Director of AHPs.
DIMENSIONS: To work with other members of the therapy management team, members of the trust management team, other healthcare organisations, agencies and professionals to ensure leading edge care is provided for patients. To manage approx. 100 WTE Therapists and support workers and manage the budget therapists within the defined portfolio.
KEY RELATIONSHIPS: Physiotherapists, Occupational therapists, administrative and clerical staff, orthotic staff and the wider therapy team. Medical and nursing staff, GPs, members of the Trust's senior management team (including Director of AHPs and directorate general managers), private sector providers, support services, statutory and voluntary organisations, patients and their relatives or carers.
RISK ASSESSMENT: While undertaking the Clinical component of the post, there is an ongoing requirement for light physical effort e.g. manual techniques, including repetitive techniques where the Therapist has to maintain a static posture. There is an occasional need for moderate physical effort i.e. manual handling activities. There is a constant need for prolonged mental effort. E.g. chairing meetings, dictation of complex GP letters. This post carries a high level of stress, requiring high levels of continued concentration with frequent interruptions to answer unrelated or multi-professional queries. The ability to be able to continually work on diverse projects simultaneously is required. There is occasional exposure to infections and body fluid such as blood from wounds. VDU use is on a daily basis.
KEY RESPONSIBILITIES:
MANAGEMENT
To ensure effective Therapy services within defined portfolio are delivered within Worcestershire Acute Hospitals NHS Trust.
To match skill mix to workload, set priorities and actively manage resources to achieve an equitable, comprehensive service on all acute sites within the given financial constraints.
To manage, review and evaluate existing services to ensure that changing demands on the service and resource issues are addressed and that an equitable service is provided across the county.
To plan and implement appropriate developments within the defined portfolio, including meeting local and national priorities.
To resolve operational issues within the defined portfolio, ensure effective channels of communication are in place and maintained and duties are delegated to site managers and Clinical Leads as appropriate.
To work across professional boundaries with agencies, statutory, voluntary and private organisations countywide.
To work closely with Community colleagues to introduce and develop joint working arrangements between the acute and community sectors.
To lead the manpower planning, recruitment and retention process, including succession planning.
To ensure accurate therapy service reports within defined portfolio are produced in a timely manner for the Directorate Management team and Head of Therapy Services as required.
To support the Directorate Management Team in the business and capacity planning process, producing business cases as required and contributing to other specialties plans as appropriate.
To investigate and respond to complaints within the given time frame and ensure that any identified actions are implemented.
To manage the day to day running of the wider therapy management team in the absence of the other Therapy service managers and take the professional lead for Therapies on various issues and projects as required.
To manage the budget within the defined portfolio, working closely with the Finance department in budget setting and ensuring financial targets are achieved.
To monitor, manage and evaluate Service Level Agreements.
To authorise payroll documentation, payment of staff expense and invoices for goods and services.
To be responsible for the management of human resource issues, including maternity leave, change of work patterns, annual and other leave, grading and capability issues to ensure the workforce meets the caseload requirement.
To monitor and take any actions required regarding sickness absences in line with Trust policy.
To ensure all Therapists within the defined portfolio are registered with the Health and Care Professions Council.
To use initiative and in conjunction with the site managers, take action to ensure core service provision is maintained by prioritisation of services and redeployment of staff during time of staff shortages.
To use the Trust Bank flexibly in order to meet changing demands on services, using them to manage busy periods including weekend and bank holiday cover.
To develop and implement departmental and administrative policies and procedures.
To chair and guide meetings for the defined portfolio and the wider Therapies Directorate (as required) and ensure there is appropriate representation at meetings.
To undertake any other duties commensurate with the level/expertise of the post to ensure the smooth running of the defined portfolio therapy service.
To deputise for Head of Therapies during time of absence or unavailability.
To provide senior professional specific leadership and oversight of own professional group (Physiotherapy or Occupational therapy). Acting as a source of expertise in their own professional field and supporting the Head of Therapies and Director of AHPs in ensuring that each professional group is represented appropriately within WAHT.
CLINICAL
To maintain through the site managers, clinical leads or team leaders an overview of the quality and appropriateness of clinical therapy practice in defined portfolio teams.
To be professionally and legally responsible for patients under your personal care, using comprehensive assessment, analytical and diagnostic skills to formulate individual treatment plans using advanced clinical reasoning. To take into account issues of confidentiality and consent, to maintain accurate and contemporaneous treatment records, to utilise a wide range of treatment skills and to regularly evaluate effectiveness of treatments given and adjust accordingly.
To ensure that all equipment required for patient care is procured in a timely manner and meets standards of hygiene and safety.
To ensure through the site managers, clinical leads and team leaders that documentation regarding patient care is completed, in accordance with local and National standards.
To be responsible through the site managers, clinical leads and team leaders for the delegation and monitoring of treatment tasks carried out by junior staff, unqualified staff and students.
To ensure that all staff are able to safely and effectively undertake the manual handling aspects of their role.
Improving Diversity and Inclusive Recruitment:
As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.
If you have any queries about the expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.net.
Person Specification
Qualifications
* Diploma / Degree in Occupational Therapy
* Masters level qualification (clinical/management) or equivalent knowledge, skills and experience
* Management qualification or equivalent evidence of management development e.g. leadership/coaching/mentoring
* Health and Care Professions Council Registration (HCPC)
* Budgetary management
* Recruitment and selection training
Other job requirements
* Ability to undertake the manual handling aspects of the role on a daily basis (see job description)
* Ability to commute between sites
* Ability to travel/work across 3 sites
* Ability to be flexible around core hours
Experience
* Evidence of experience in a senior clinical management role within the profession.
* Practical experience of human resource management (including staff recruitment), operational management, supervision and mentoring and experience in dealing with a wide range of human resource issues.
* Experience of service planning including workforce, succession planning and change management.
* Experience of participation in national and local professional forums.
* Evidence of implementing clinical governance and quality improvement initiatives.
* Evidence of innovation.
* Experience of audit, service development and/or research.
* Experience of collaborative working and joint planning across multidisciplinary and multi-agency boundaries.
Knowledge and skills
* Understanding of financial processes.
* Detailed specialist knowledge within a specific clinical area of practice relevant to the post.
* Knowledge and understanding of the impact of local demographic factors on the health of the local population and influencing service design and delivery.
* Knowledge of change management principles.
* Knowledge of the impact of local policies and protocols e.g. Health and Safety.
* Ability to analyse, act and provide guidance on professional and ethical issues.
* Ability to communicate sensitively with staff, patients and carers.
* Organisational and time management skills.
* Effective leadership and management skills with the ability to motivate others.
* Excellent written/oral communication skills.
* Able to gather, assimilate, analyse, appropriately apply and present complex data information.
* Ability to manage complex and contentious issues.
* Advanced problem solving and negotiating skills.
* Engagement skills including patient and public involvement in service development.
* Ability to communicate complex information to NHS colleagues and partners in external organisations.
* Adaptive skills that embrace change and new developments.
* Ability to manage unpredictable workloads.
* Ability to provide supervision and guidance across multi-professional teams.
* Excellent interpersonal skills, empathy and diplomacy.
* Manage complaints sensitively.
* Professional confidence.
* Ability to cope with exposure to challenging work environments, including highly emotional or distressing circumstances and with distressing clinical situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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