About Montcalm Collection
United by timeless style and peerless service, Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story.
The hotels in the collection include a storied city-slicker, housed in the former headquarters of the Royal Mail: Montcalm Royal London House. A property with a bold new perspective at Montcalm East, part of Marriotts Autograph Collection. And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street and Inhabit, Queens Gardens, both part of Design Hotels.
Overview
Montcalm Collection are looking for a skilled and ambitiousRevenue Managerwith GDS experience to join our team. Help to shape the Montcalm Collections next chapter and showcase your skills. Become a trusted ambassador for one of our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.
Benefits
Collaborative and empowering team dynamics.
Pathways for promotions and growth within the brand.
Recognition and Rewards Program.
Access to an array of discounts via our Benefits Platform.
Comprehensive training through Certified Classroom and E-Learnings.
28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
Concession on gym memberships.
Nutritious meals provided during shifts.
Complimentary dry-cleaning service for uniforms.
Inclusive pension schemes
Key Responsibilities
Manage the day-to-day operations of the revenue department for the assign hotels portfolio.
Managing and yielding Daily; Weekly and Monthly Hotel Pricing.
Ensuring Rate parity within different distribution channels.
Rate suggestions for Internal & External Clients.
Managing Extranets, Loading FIT allocations and rates.
Dealing with Group enquiries and quotes.
Effectively manage and be in control of all inventory.
Yield of room revenue via strategic control of hotel and room types Overbooking levels.
Control of inventory and availability of external booking sources for assigned properties (i.e., GDS and Third-Party Internet companies).
Controlling distribution channels and rate returns to ensure right flow of business.
Analysing promotional rate returns and production to ensure sale of correct rate mix.
Year to date & Monthly Business on Books analysis from Last year to understand companys current standings and segment mix trends.
Analysing current booking pace via occupancy; Average Daily Rate and Room Revenue.
Forecasting Daily; Weekly, Monthly and Annual Revenue Forecast.
Forecasting Events and Current Market Conditions, which has high, medium, or Low impact to our business and action accordingly.
Forecasting Hotels Revenue to ensure our Monthly target is in line with Last years result and Budgeted targets.
Attend month end meeting and present Revenue results vs. Targets and Budget.
Design and maintain a living action plan for each hotel under responsibility, specifying actions to incentive demand by market segment and following up on a weekly basis.
Ensure the optimal Business Mix of the portfolio assigned, evaluating the needs per season and segment, coordinating efforts with the sales team and E-commerce manager.
Coach, mentor, and guide commercial and operational teams in revenue management fundamentals.
Work closely with hotel teams to update and manage selling strategies for individual and group bookings across all distribution channels and reservation sources.
Analyse and forecast demand, establish effective selling strategies, oversell strategies, and optimal market mix to optimise Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR).
Check and improve with the Hotels the RGI with the best hotel specific Mix of MPI and ARI.
Monitor the pricing and strategy of our competitors (primary and secondary (aspirational) comp set for each of London hotels and apartments) by season and market segment, taking it into consideration for our own pricing strategy if needed.
Optimize Total Revenue of the hotel portfolio under your responsibility.
Manage the portfolio pricing strategy by market segment and ensuring the right positioning of the Hotels in the Market.
Analyse daily, weekly, and monthly pickups and trends from different perspective, using that info to optimize constantly our pricing and strategy.
Check the Production and evolution of the different Distribution Channels, (GDS, IDS, Montcalm Collection.com, Hotel direct...) and market segments.
Key Attributes
Extensive knowledge of luxury hotel operations and market dynamics.
Proficiency in revenue management systems (RMS), property management systems (PMS), and channel management software.
Strong analytical skills, with the ability to interpret data and make strategic decisions.
Excellent communication, leadership, and interpersonal skills.
Ability to work under pressure, manage multiple priorities, and meet deadlines.
Certified Revenue Management Executive (CRME) certification is a plus.
Working Conditions
Full-time position, with flexibility required to accommodate the demands of the role.
Essential Qualifications
Bachelors degree in Hospitality Management, Business Administration, or a related field.
Minimum of 5 years of experience in revenue management, with at least 2 years in a multi-property or cluster role.
Knowledge of Opera
Eligibility
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.
Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.
Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.
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