We are working with an exciting Manufacturer of tablets and capsules that are looking to bring a Customer Service Administrator across to the team Role Responsibility To work as part of the busy Custoemr Service Team and play a key role in supporting the Sales Department and provide an important link between the Sales Managers and the customers. Key Responsibilities Raise quotations, orders and pro-formas and process them through CRM System. Assist with any queries that arise and liaise with the appropriate people who can resolve the queries. Assist in covering reception and dealing with visitors. Prepare for and attend daily and weekly update meetings. Raise invoices and credit notes. Maintain good customer relations. Assist the department with some cover of switchboard calls on occasion. This list is not exhaustive and duties and responsibilities may change as the role develops. Person Specification: Previous experience in a sales administration role is useful but not essential. Excellent communication skills both internally and externally. Ability to deal with external contracts in a professional and courteous manner. Excellent IT, numeracy and organisational skills are required. Good telephone manner. Good attention to detail. Self-motivated. Ability to be flexible, adaptable and 'think on your feet’ in a busy, regularly changing environment. A working knowledge of Microsoft Outlook, Word and Excel. Flexible Hours of work: 37.5 hours per week - Flexibility to start earlier and finish earlier, or start later and finish later where needsbe Monday to Thursday - 8:45am to 5pm with 30 minutes for lunch Friday - 8:45am to 3:45pm with 30 minutes for lunch Benefits: Defined Contribution Company Pension 23 days holiday, plus bank holidays (increasing with service) Life Assurance 3 x base salary Discretionary Bonus (up to 8%) Cycle to Work Scheme Free parking