THE ROLE
To work within the Account team supporting the delivery of our client’s campaigns. Reporting into the Account Manager, you’ll be an essential part of the day-to-day running of our campaigns.
You will be responsible for building and developing Undercurrent and act autonomously to manage the full process and take ownership of your work within the department.
UNDERCURRENT
Part of the Current Collective, Undercurrent is an award-winning independent experiential agency. We specialize in delivering integrated experiential-led marketing campaigns that deliver tangible results for our clients. With a strong heritage in the technology, retail, and charity sectors, we pride ourselves on delivering innovative campaigns that push the boundaries of experiential marketing.
Founded in 2001, we have an impressive roster of clients including HP, Google, TK Maxx, Shelter, and Bang & Olufsen. In these transformative times, we’ve had to tear up the rule book and do things differently to stand out and win. Our work has experiential at its core, but we’ve expanded our digital and content skills to deliver integrated solutions for clients.
KEY TASKS AND RESPONSIBILITIES
ACCOUNTABILITIES – CLIENT SERVICE
* Writing briefs for all relevant internal departments or sister agencies, including staffing, creative, and production.
* Sourcing all elements for a campaign, including giveaways, experiences, and merchandise.
* Creating relevant presentation decks for clients or other account management teams.
* Input into the costing and reconciliation of all budgets associated with campaigns.
* Research, brief, and manage all suppliers and partners required for each campaign.
* Build and maintain strong, trusting, and honest relationships in line with the key disciplines.
* Being present for all creative briefings and inputting where applicable.
* Client-facing communications.
* Attend internal meetings and write reports to summarize key actions.
* Manage all ROI and reporting for campaigns.
* Be present on-site for live activations.
* Support other teams where needed.
* Research and collate up-to-date information and contribute to the company's social media.
* Be actively involved in writing blogs and have input into company updates.
* Personal development.
* All associated administration.
KNOWLEDGE AND CULTURE
* Understand the key disciplines and ensure that all work meets these standards.
* Proactively explore and engage with opportunities for networking, learning, and business development.
* Keep up to date with trends and changes to relevant communications and campaign management technology.
* Carry out regular site visits and feedback relevant information to the team and agency, putting these findings into practice to help develop the team.
QUALITY
* Ensure all work going out to any client meets the high standards that Undercurrent promotes.
* Effectively manage your own time, workload, and resources and those of freelance staff.
* Ensure that all work is accurate, and attention has been given to the finer details.
* Apply company policies, standards, and guidance and ensure colleagues understand how the guidelines will affect their work.
INDIVIDUAL AND TEAM WORKING
* Ensure that all colleagues are kept up to date with any changes in projects.
* Work in partnership with all team members, including cross-agency teams.
* Be a personable, enthusiastic team player with a committed and positive outlook.
* Initiate team catch-ups and de-brief sessions.
* Show initiative and recommend changes to processes where applicable.
* Be a figurehead of your own personal development.
* Undertake ad hoc work as and when required.
DIVERSITY AND INCLUSION
All companies within the Current Collective (Undercurrent, Love the People, House of Experience, and The Drop) are committed to creating a stimulating and supportive working environment based on mutual respect and trust where equality of opportunity is offered to all our employees, customers, and job applicants. We recognize the link between equality and high-quality performance, and we understand that ensuring equality of opportunity is essential for the successful and innovative development of our business.
We acknowledge our responsibility to identify, value, and respond appropriately to varying needs and perspectives. No one should receive less favorable treatment before or during employment on the grounds of gender, color, race, ethnic background, age, religion or belief, disability, sexual orientation, or marital/family status as defined in the Protected Characteristics of the Equality Act 2010.
This policy is founded on the firm belief that recognizing the difference in people creates a productive environment in which everyone feels valued and can give their best to successfully achieve our business objectives.
WHAT YOU NEED
* Possession of appropriate qualifications or at least 2 years’ relevant campaign management/retail experience.
* Good standard of literacy and numeracy skills.
* Excellent communication skills across a range of contacts.
* A basic understanding of the Microsoft Office suite.
* Awareness of confidentiality and data protection requirements.
* Ability to be flexible and contribute to other areas of the business where required.
* Ability to think creatively and solve problems.
* Be able to multitask and have strong organizational skills.
* Have strong attention to detail with a robust follow-through.
* To be able to build strong connections both internally and externally.
BENEFITS
Below are some of our key benefits (full list can be provided to applicants):
* Competitive salary.
* Hybrid Working and flexible hours.
* Opportunities to learn and develop skills in a fun agency environment.
* Work with impressive clients and produce world-class work.
* Early-finish Fridays (extends to early finish on Thursdays AND Fridays in the summer).
* Side Hustle Funds to support budding entrepreneurs.
* Birthday lie-ins.
* Additional leave to celebrate big moments like getting married or moving house.
* Company Social Events.
* Charity Volunteer days.
* Part-funded Private Healthcare.
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