Metro Birmingham, England, United Kingdom
Ocean Export Operator
Metro Birmingham, England, United Kingdom
Powered by industry-leading Metro technology, Metro delivers import/export air, ocean and road freight forwarding, supply chain management, logistics, and specialized services in retail, manufacturing, and chemicals.
At Metro, our innovative technologies, pushing of boundaries, and most importantly, our employees set us apart.
Metro is seeking an Ocean Export Operator to join one of our dedicated Ocean freight teams. If you thrive in a fast-paced, dynamic environment, then we want to hear from you. You will be at the forefront of our mission to provide exceptional support to our clients. You will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Your attention to detail, strong communication skills, and ability to adapt to ever-changing situations will make you an essential part of our team.
Key Responsibilities:
1. Develop and build relationships to ensure a high level of customer service is provided to customers.
2. Ensure freight is moved on time with all the necessary documentation.
3. Arrange haulage with the shipping line.
4. Ensure all freight is invoiced and checked prior to dispatch.
5. Ensure all relevant documents are on hand as required.
6. Ensure requests and queries are resolved and actioned quickly and efficiently.
7. Communicate with overseas agents, customers, and suppliers clearly and precisely.
8. Use customer ERP and SAP systems as and when required.
9. Take ownership of your own training and development to continuously improve and develop.
General Skills:
1. Industry and operational knowledge of Ocean freight.
2. An understanding of why attention to detail matters and the commercial impact this has.
3. Able to cope and accustomed to working under pressure to meet fixed deadlines.
4. Strong numerical and commercial skills.
5. Excellent written and verbal communication skills.
6. Excellent attention to detail.
7. Excellent usage of computer/operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise – preferable).
8. Proactive, team worker with excellent time management and organization skills.
9. Enthusiastic, flexible, and self-motivated.
Why choose Metro?
1. Competitive salary including a bonus paid twice a year!
2. Access to our benefits, discounts, and wellness platform including offers on gym memberships, a wide range of restaurants, retail, and much more.
3. Health cash plan.
4. Octopus Electric Vehicle car scheme.
5. Free parking.
6. Respectful working environment.
7. Plenty of opportunities for training and development.
Apply today and be part of our dynamic workplace—100% in-office for maximum teamwork and growth.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Transportation, Logistics, Supply Chain, and Storage
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