Customer Sales Administrator (B2B) Moreton-in-Marsh Up to £28,000 Bonus Global CTS Recruitment is proud to partner with this long standing leading product-based company in their search for a proactive and professional Customer Sales Administrator. This pivotal role will see you supporting External Account Managers by managing customer relationships and ensuring a seamless sales process from enquiry to fulfilment. Key Responsibilities: Sales Support: Assist road based Account Managers with tenders, quotations, and customer follow-ups on outstanding or lapsed projects. Customer Enquiries: Respond promptly to incoming calls and emails, delivering excellent service. Order Management: Oversee sales orders, liaising with internal departments to ensure timely and accurate fulfilment. CRM Maintenance: Keep systems updated to ensure accurate customer records and streamlined operations. Problem Solving: Proactively address customer issues with empathy and efficiency. Scheduling: Manage the showroom rota and assist with appointment bookings for Key Account Managers. Calling: Small percentage of time calling lapsed customers, chasing quotes for orders not placed and Account Managing customers Additional Duties: Provide cover for the Sales Administrator during holidays or absences. Support ad hoc administrative tasks as required to maintain operational flow. Key Skills and Experience: Organised Multitasker: Capable of managing multiple priorities with exceptional attention to detail. Tech-Savvy: Proficient in MS Office Suite, especially Outlook and Excel. Dynamic Communicator: Strong verbal and written communication skills, with the ability to build and maintain positive relationships. Customer-Focused: Experience in outbound calls and a proactive approach to identifying and developing opportunities. Team-Oriented: A collaborative mindset with a drive to contribute to team success. Industry Experience: Knowledge of the furniture industry or prior Sales Support experience is desirable but not essential. What We Offer: Competitive salary of up to £28,000 with additional performance-based bonuses. A supportive, team-focused work environment. Opportunities for professional growth and development. If you are confident on the phone, possess excellent communication skills, and have the ability to thrive in a fast-paced environment, we’d love to hear from you No terminology used in this job description is intended to discriminate against a person’s age, race, religion, gender, marital status, colour, disability or sexual orientation. Each candidate is only assessed on their merits, qualifications and abilities to perform the duties of the job described above. In submitting your CV to Global CTS Ltd via email, social media, our website (general submission or vacancy application) or to a Global CTS vacancy via a jobs board you imply consent for Global CTS to process your personal data for the purposes of considering your suitability for vacancies and provision of work-finding services. We will never pass on your CV/details without receiving prior permission from yourself