Are you a skilled administrator with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment and enjoy resolving complex issues? Are you ready to make a real difference in the lives of our tenants? Disrepair Administrator (Temporary, 12 Weeks) Join our Homes and Neighbourhoods Team We're looking for a skilled and motivated Disrepair Administrator to join our team on a temporary basis for 12 weeks in Welwyn Garden City. This is a fantastic opportunity to contribute to a vital service while gaining valuable experience in a fast-paced environment. About the Role: As a Disrepair Administrator, you will play a key role in ensuring the timely and efficient resolution of repair requests within our housing portfolio. Your responsibilities will include: Managing and prioritizing a varied workload of repair requests. Communicating effectively with tenants, contractors, and internal stakeholders. Resolving complex issues and disputes in a professional and diplomatic manner. Maintaining accurate records and data. Contributing to the overall efficiency and effectiveness of the Disrepair team. Location: Campus East Office, WGC - AL8 7PH What We Offer: Competitive hourly rate: £14.28 - £15.23 per hour (equivalent to £27,544 - £29,383 per annum) Generous annual leave: 24 days Bank Holidays Privilege day A supportive and collaborative work environment. Opportunities for personal and professional development. Essential Requirements: Excellent time management and organizational skills. Strong communication and interpersonal skills, with the ability to interact effectively with a diverse range of individuals. Proven ability to influence and negotiate at all levels. Ability to handle difficult situations with tact and diplomacy. Advanced IT skills. If you are interested, please apply to this advert. Alternatively, you can mail or call at and ask for Hamad Randstad Business Support is acting as an Employment Business in relation to this vacancy.