The job holder will take responsibility for delivering a professional, efficient, and confidential patient finance administrative service, specifically managing patient funds and ensuring compliance with financial policies and procedures. Additionally, the role will provide support to other reception areas, secretarial support to other services as required, including assistance with typing and minute-taking, to meet service needs. This will be carried out under the direction of the support service manager and supported by an agreed job plan.The job holder will play a key role in managing patient finances, ensuring accurate handling of funds on behalf of patients, maintaining records, and providing clear communication to patients and stakeholders regarding financial matters. They will also fully support the administrative team by working collaboratively to respond to the evolving demands of the service.Strong interpersonal and communication skills are essential, as the job holder will establish and maintain effective working relationships at all levels, both within and outside the Trust. This includes liaising with NHS and non-NHS organisations across the national health community.Working closely with identified Team Leaders and the Support Service Manager, the job holder will ensure that job plans are regularly reviewed, kept up to date, and aligned with the evolving needs of the role and the administrative team.