Job description
Resource Advisor – Audit
Base Location: Birmingham
The KPMG Resourcing function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.
KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.
Why Join KPMG as Resource Advisor - Audit
The Resource Advisor will work closely with the Resourcing Manager and Performance Leader within their allocated department(s) to understand the resourcing needs of the business. This will involve combining the management of the annual resource planning cycle of our recurring work with the proactive management of ad hoc resourcing requests for non-audit projects. In order to do this, they need to develop a good understanding of the client base of their respective departments, the pipeline of opportunities and the skills set of the client facing staff in order to make the right resourcing decisions in conjunction with the Resourcing Manager.
What will you be doing?
1. Take responsibility for driving the year round planning process. This includes working closely with managers and senior managers within their respective departments to understand the resourcing requirements for their individual clients.
2. Proactively monitor resourcing levels against client level budgets, challenging where resource requests exceed budgeted allocation.
3. Chair manager meetings as a group and also on a one to one basis to ensure client needs on each client are covered.
4. Understand client booking requirements in terms of complexity and the nature of the jobs, timing, skills requirement and link those with the client service staff skills set and preferences. Understand where there is flexibility in individual bookings.
5. Manage the process around shortfalls – understand where the clashes are and how they can be resolved; challenge the requirements – staffing, timing etc. Proactively look for solutions by moving bookings around but still achieving appropriate level of support for our audit clients. Work as a team with other Resource Advisors and the Resourcing Manager to manage the shortfall position across the team(s).
6. Take responsibility for managing the Profinda bookings to ensure that it accurately reflects our current resourcing positions and that is it is up to date for minimum of 6 months in advance.
7. Ensure all staff requests/bookings comply with the requirements of ISQM1 from an assignment to engagement perspective.
8. Understand the drivers behind utilisation and utilisation management. This includes appropriate charging of time worked on the engagement; booking of training commitments; sickness/absenteeism etc. Flag issues of either under-utilisation of resources or where individuals are working consistently over the expected hours.
9. Actively participate in regular Resourcing meetings with the Performance Leaders and with the local Resourcing teams.
10. Understand Headcount planning and the need for any additional staff. Proactively communicate with the Resourcing Manager on any issues and concerns arising from the level of headcount we have and the level of ongoing commitments. This will include gaining an understanding of new wins expected and the level of staff required to deliver this work.
11. Manage holiday requests in conjunction with the agreed policy.
12. Training - advising on training bookings, dealing with cancellations and issues as they arise; develop and promote an understanding of the training path requirements for all grades. Chase attendance on mandatory training courses.
What will you need to do it?
13. Excellent personal effectiveness to deal with conflicts, express own ideas persuasively and creatively, obtain buy-in and influence decision outcomes while managing the expectations of the business
14. Good commercial awareness of the business issues that drive resourcing
15. Understand our market to balance business goals against each individual’s goals
16. Confidence to challenge when necessary at all levels.
17. Strong influencing skills to obtain resources for projects both at very short notice and in advance
18. An excellent negotiator who is able to build relationships in a wider network
Skills we’d love to see/Amazing Extras:
19. Experience in a resource management environment is desirable
20. Strong multi-tasking skills with excellent judgment to work within potentially competing demands.
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
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