Job summary
Relief Housekeepers are responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.
Main duties of the job
We require a friendly, positive thinking, organised and motivated individual to work as a Relief Housekeeper for 22.5 hours per week within the Trusts Hotel Services Team.
The post holder will be based at Auckland Park Hospital and will be required to work shifts between the hours of 7am-6pm including weekends.
You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.
Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.
Experience of working or volunteering in a mental health and learning disabilities is desirable. Also the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.
Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.
Essential are; Numeracy, Literacy and IT level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system).
NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted
07 November 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year pro rata, per annum
Contract
Permanent
Working pattern
Part-time
Reference number
346-EF-094-24-A
Job locations
Auckland Park Hospital
Westfield Road
Bishop Auckland
DL14 6AE
Job description
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Person Specification
Qualifications
Essential
1. Food Hygiene Certificate Level 2 (to be completed within 12 months)
2. Numeracy and Literacy to level 2
3. ITQ Level 2
Desirable
4. NVQ Level 2 in Housekeeping
Experience
Essential
5. Experience in use of cleaning materials and equipment
6. Experience in general cleaning duties
7. Experience of working or volunteering in a mental health or learning disabilities environment
Desirable
8. Experience cleaning in a hospital environment
Knowledge
Essential
9. Knowledge of Health & Safety and COSHH
10. Knowledge of National Standard of Cleanliness
11. Knowledge of deep-cleaning procedures
12. Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
13. Good understanding of confidentiality
Skills
Essential
14. Able to follow protocols and instructions
15. Able to demonstrate thoroughness and attention to detail in all tasks
16. Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
17. Effective verbal and written communication skills
18. Time management and ability to prioritise effectively
19. Breakaway techniques