Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.
Job overview
We are recruiting compassionate and caring individuals to help us care for people when they need us the most.
Walker Close is an acute ward for people with a learning disability and/or Autism who require caring and compassionate staff who want to provide high standards of care to aid their recovery.
If this is you please do contact us for further discussions as we are a friendly supportive team who welcome other people skills and knowledge.
Walker Close is made up of two adult acute admission bungalows. We provide high standards of care and a safe and therapeutic setting to promote recovery. You will be required to work shifts, made up of early, late and night shifts.
In this role, you will have the opportunity to develop your skills, and will undertake on the job training. We believe supporting our staff is key to job role satisfaction. Feeling valued with autonomy and respect.
You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users. We are looking for someone who displays compassion, empathy and sensitivity in your approach to people who may be distressed or have a challenging manner.
Main duties of the job
You will take part in ongoing assessments, and plan, deliver and evaluate the needs of our service users, in accordance with their Care and Positive Behaviour Support plans.
You will take part in ongoing risk assessments, recognising and responding to any changes, ensuring that the care and safety of the service user remains the priority.
We have a genuine commitment to facilitate a vast spectrum of local training in addition to the standard trust mandatory training and development.
You should expect to access all relevant physical health and patient support training to enhance your existing skills.
You will also be expected to complete local training. There will also be the opportunity to learn new skills to benefit from further development opportunities.
Working for our organisation
By joining us at Walker Close as a Clinical Support Worker you will be supported by the already established wider team and will be encouraged to enhance your own learning and to also share key skills with our dedicated and compassionate team to provide care to patients within an acute learning disability ward.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Benefits
Benefits included with this role are:
* NHS pension
* A comprehensive in house & external training programmes
* Career progression
* Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* Staff physio service
* NHS discounts and many more.
Detailed job description and main responsibilities
You will be provided with a fully supported induction programme and will be offered a programme of training and development should you wish to progress.
Our staff support network includes protected time, wellbeing sessions and regular supervision.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person specification
Qualification
Essential criteria
* NVQ Level 3 in Health and Social Care or equivalent qualification OR experience
Desirable criteria
* Mental Health First Aid
Experience
Essential criteria
* Previous experience within the care sector
Desirable criteria
* Mental health experience
Essential criteria
* Care Certificate, or it must be achieved in 12 weeks of employment
Desirable criteria
* Able to support patient on outings in the community
EQUAL OPPORTUNITIES
Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
* Band 3 Clinical Support Worker JD 2024 (PDF, 360.4KB)
* Values Based Recruitment - Candidates Guide (PDF, 360.6KB)
* Reasonable Adjustments - NSFT (PDF, 197.5KB)
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