Based in Hemel Hempstead, Hertfordshire our client seeks a Credit Controller to join their growing finance team on a permanent and hybrid-working basis, with 4 days at home and 1 in the office. This job would suit a credit controller with at least 2 years' experience of Credit Control and sales ledger duties. They will be responsible for managing various customer accounts and key relationships to manage outstanding debt, ensuring payment terms are maintained, disputes are resolved and the risk of bad debt is minimised. The company are a family run leading distribution cooperation with commendable service and values. With a £30m turnover, they are a fast-paced business with high transaction volume, who provide complete solutions to the construction industry and have done for over 40 years. The successful individual will have demonstrable experience in a similar role with strong verbal and written communication skills for resolving disputes, negotiating payment plans, and building relationships with customers and internal teams. They must be able to efficiently manage multiple tasks, such as processing invoices, reconciling accounts, and following up on overdue payments, while meeting deadlines is key to staying organised. Excellent MS Office skills especially Excel is essential for this role. Job responsibilities: Credit-checking sales orders, managing credit insurance limits, anticipating credit issues, and finding proactive solutions. Handle customer invoicing by preparing and submitting invoice summaries, applications, and monthly statements to facilitate certification and payment. Ensure timely and full payments by prioritising old debt settlements, resolving disputes and account queries, and negotiating or managing payment plans. Manage incoming payments by reconciling remittances, posting, and allocating funds appropriately. Maintain accurate records to enable timely analysis and reporting on customer performance. Monitor key customer performance and escalate significant developments or issues to initiate debt management procedures. Identify shifts in payment behaviour and recommend actions to prevent debt build up. Ensure all transactions comply with company policies and contractual agreements. Provide support to colleagues by covering account-related issues as needed. Take on ad-hoc projects as requested by your manager. This is a great varied and challenging role for an ambitious credit controller with an exciting and growing business that can offer this opportunity. For more information about this role or any other Credit Controller jobs in Hemel Hempstead, Hertfordshire please don't hesitate to contact us in confidence or visit our website. Every application will receive a response as this is the recognised working practice at MRK Associates. MRK Associates - AGY. Helping you build the career you deserve