Application Support Engineer - Infor Syteline
Salary: Up to £55,000 + Bonus
Our client, a rapidly growing global business, has recently been acquired by a private equity firm and is undergoing an exciting phase of hyper-growth and transformation. As part of this expansion, they are looking for an experienced Application Support Engineer to support and enhance their Infor Syteline ERP system.
About the Role:
As an Application Support Engineer, you will be responsible for maintaining and improving the Infor Syteline ERP system, ensuring smooth operations across the business. You will work closely with internal stakeholders, providing technical support, troubleshooting, and system enhancements to support the company’s ambitious growth plans.
Key Responsibilities:
* Provide day-to-day support for the Infor Syteline ERP system, ensuring system stability and performance.
* Troubleshoot and resolve technical and functional issues, escalating where necessary.
* Work closely with business users and IT teams to understand system needs and drive improvements.
* Support system upgrades, enhancements, and integrations in line with business growth.
* Develop documentation, training, and best practices for system users.
* Collaborate with third-party vendors and partners to optimise ERP performance.
About You:
* Proven experience in Application Support, specifically with Infor Syteline ERP.
* Strong troubleshooting skills and ability to resolve technical and functional issues.
* Experience working in a fast-paced, growing business, ideally in a PE-backed or rapidly scaling environment.
* Ability to engage with stakeholders at all levels, understanding business needs and translating them into technical solutions.
* Experience with ERP upgrades, integrations, or customisations is desirable.
What Will You Get?
* Basic of up to £55,000 + competitive bonus
* Hybrid working environment with 2 days on site per week
* Significant progression opportunities as the business grows
* Paid for certifications
* Additional lifestyle benefits
This position does not offer sponsorship and you must be willing to commute to Gloucester.
If you feel you match the above click apply now.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Aviation and Aerospace Component Manufacturing
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