Our Commercial department is full of go-getters, racing ahead with our longer term vision of sustainability and diversification. We take the birds-eye view to work with the rest of the business to drive commercial sales, form strategic partnerships, evolve our customer experience and identify key areas that are missing from the team. The Hospitality Key Account Manager at Silverstone is responsible for managing and nurturing relationships with high-value clients, ensuring the delivery of exceptional hospitality experiences at major motorsport and entertainment events. This role involves acting as the primary point of contact for key clients, developing tailored hospitality solutions, driving client retention, and ensuring satisfaction across Silverstone's hospitality offerings. The position requires a blend of account management, sales, and event coordination expertise. Key responsibilities include client relationship management, sales and account growth, event coordination and oversight, and strategic account management. The role also involves internal stakeholder collaboration, including cross-departmental coordination, feedback loop, marketing initiatives, and increasing revenue streams across the wider business channels. The team responsibilities include creating an environment and proactive culture within the department and supporting the whole team to achieve their targets. Performance will be monitored against the objectives set through the Personal Development Review (PDR) process. The key relationships include Sales Office Manager, Head of Sales, Business Development Managers, Event delivery teams, Marketing and Finance, and Customer Services team. The knowledge, skills and qualifications required include client-centric focus, sales and negotiation skills, event management expertise, relationship building, problem solving, organisational skills, and minimum 3-5 years in a similar role. We're committed to sustainability, adopting greener methods, donating surplus food, and installing solar panels to generate renewable energy. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.