Role: 2nd Line Support Engineer Salary: £30,000 - £35,000 per annum, plus company benefits Location: Northampton (on-site working) As an accomplished 2nd Line Engineer, you will be responsible for providing 2nd line support to customers as part of a large service desk team. You will ensure that you provide support to customers and provide solutions to 2nd line issues. Skills & experience required - Excellent 2nd line IT/technical support experience All round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, O365, Cloud, Storage, Microsoft, Networks etc Good knowledge of Windows desktop operating systems Previous experience of supporting Microsoft stack technologies Experience of working for IT Service/MSP organisations CCNA certification would be ideal / or admin certs (AZ-104) Please be aware that this role will be on-site during your probation period and will then move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite. If you would like to join a rapidly growing tech solutions business and take your IT Support career to the next level - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce