The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Application closing date: 25/02/2025
Location: Halifax
Salary: Scale 2, SCP 4, £12.65 per hour.
Package: Annualised hours, 23.63 average per week, seasonal rota working across sites, permanent.
Job category/type: Council
Calderdale Museums Service is looking for a part-time Visitor Services Assistant to work across its sites, including working weekends and on occasion evening work.
The salary is annualised and there is a summer rota working March to October and then a winter rota working November to February, with longer hours in summer and shorter hours per fortnight in winter.
In this role, you will be the vital point of contact for visitors and provide a high standard of customer care, ensuring visitors are able to enjoy and learn from their experience at the museum.
You will have strong communication skills and experience of working with the public in a customer service environment, either in a paid or voluntary capacity. Ideally, you will have experience of cash handling and financial administration.
You will be required to be a key holder for the service, which on occasion might result in responding to out of hours call-outs. You will also have practical cleaning and general maintenance skills and be aware of the importance of Health & Safety issues.
Closing Date: 25th February 2025
Interviews: 5th March 2025
As part of our Vision, we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
We reserve the right to close vacancies prior to the advertised closing date; an early submission is advised.
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