Field Engineer – QCS & DCS Systems
North England/Southern Scotland
Experience Dependent + Car
Our client are a world leader in Smart power, systems and robotics. They are seeking a service engineer with experience of QCS and DCS systems to join their ever growing team, the role would be based from home and provide onsite support to customers across the UK. The client are recognised as Top UK employer.
Key Responsibilities – Field Engineer – QCS & DCS Systems
1. Prepare and present reports following site visits and in additional a monthly report for allocated sites.
2. Provide High level field and in house technical support, including out of hours support.
3. Fulfil Service Agreement obligations
4. Provide application support and software troubleshooting to customers, on site and by remote dial in.
5. Advises clients as to maintenance procedures, evolution, site planning, operational methods, process measurement and control.
6. Flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.
7. Prepare and write technical reports for internal and external use.
8. Promote sales of maintenance services and equipment, including spare parts, and advise Sales department of possible sales leads.
9. Assists Sales and Account management with preparation of quotations.
10. C...