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The Team
The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer to deliver results for our customers.
The Regional UK and Ireland team is responsible for driving Deliveroo’s performance across all 4 nations of UKI. As part of the regional UKI team, you will be signing up the best restaurants in the city/region.
The Role
We are looking for an Account Manager to join our Chinese Category. Reporting to the Client Partner (Regional), this is an exciting opportunity to drive the growth of Chinese restaurants across UKI. The role will be commercially focused and require cross-functional collaboration with teams across the Deliveroo business (e.g. Account Management, Restaurant Support, Sales, Marketing) to ensure the Chinese Category is performing to its best.
You will work with hundreds of the highest performing Chinese restaurants around, build relationships with them, seek to understand their businesses, and use your analytical skills to drive growth and profitability.
What You’ll Be Doing
* Maintaining and growing relationships between Deliveroo and our top Chinese restaurant partners through strong communication both face-to-face and remotely.
* Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo.
* Negotiating contracts and terms of partnership.
* Liaising with our restaurant and rider operations teams to improve operational efficiencies.
* Working with marketing teams to accelerate restaurant order growth.
* Innovating and presenting new ideas to increase Deliveroo growth and efficiencies.
* Being a local expert for your category and understanding the market.
Requirements
The right candidate will be hungry, ambitious and motivated to work within a fast-moving environment. The role requires a strategic mindset, strong commercial acumen and a desire to work closely with restaurants.
* Fluent speaker and writer in Mandarin (and Cantonese would be a bonus!).
* Professional experience in Sales or Account Management.
* Effective relationship-building and communication skills.
* Strong commercial acumen and comfortable understanding and using data.
* Results-oriented, with a track record of achieving targets and successful negotiations.
* Self-starter, hard worker and well-organised.
* An interest in all things food and restaurants.
About Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. We are committed to diversity, equity and inclusion in all aspects of our hiring process.
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