Are you an experienced SQL user? Are you confident in working with large datasets? Do you enjoy driving continuous improvement in both business performance and customer journeys? If you’ve answered yes, then you could be the right person to join the Customer Engagement & Decisioning team in our Kings Hill office, ME19 4UA!
What you can expect as a Strategy & Inventory Analyst:
* Salary from £33,000 DOE
* Permanent
* Hybrid role
Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
As our new Strategy & Inventory Analyst, you will be responsible for supporting with analysing and the optimisation of customer treatments to achieve a positive outcome for our customers through the strategic use of Cabot Account inventory. This will include inventory analysis, report building and assisting in making recommendations to automate the current manual tasks within the area.
Key responsibilities include:
* Analyse account inventory and its performance to make recommendations to improve both performance and processes.
* Understand the impact of strategy changes and how it impacts account movements and performance.
* Development of prototype reports to monitor & optimise inventory and understanding of account movements once movement has been completed.
* Employment of appropriate quality assurance techniques to ensure accuracy and validity of results.
* Clear communication of results, insight and recommendations using effective supporting material. Delivery followed up with email succinctly communicating the principal findings and resulting recommendations.
* Managing strategy and inventory account queries and providing recommendations to the Customer Engagement & Decisioning Department.
* Support other members of the Customer Engagement & Decisioning department in the delivery of their projects.
* The proactive identification of new commercial and strategic opportunities through the analysis and assessment of Cabot’s inventory, such as new placement streams, or the potential for new collections strategies.
* Undertaking inventory account analysis as and when required, such as understanding customer journeys or account movement history.
* Inventory consultancy for internal stakeholders, including providing information on the company-wide Inventory position, or supporting in the delivery of ad-hoc business projects.
* Managing high-risk accounts through the high-risk release policy steps and monitoring outcomes.
* Maintain high levels of data quality for all inventory.
* Ensuring inventory management activities are undertaken with a high level of risk control.
* Carry out any ad hoc duties as required by management.
We are looking for someone with:
* A working knowledge of SQL
* PC literate. MS Excel to an advanced level
* Highly numerate and detail-oriented
* Experience of working with large data sets, particularly with customer and transactional data
* Confident to deliver projects to senior members and business partners.
* Good communicator: verbal, written, and with the ability to bring results and recommendations to life
What happens next?
If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!
Working for Cabot:
You’ll be working for an award-winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.
**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK**
#J-18808-Ljbffr