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Store # - Mall Name: 9322 - Midsummer Place
About Our Company
General Position Summary
Principle Duties and Responsibilities
* Produce sales gains, by providing customer service.
* To meet or exceed Company Objectives in all individual statistics.
* Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
* Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
* Maintain a professional appearance consistent with Company Dress Code Policy.
Control Expenses
* Protect Company assets within guidelines of LIDS Retail policies.
* Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
* Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.
* Complete accurate product counts in a consistent and timely manner.
* Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
* Open and close the store as required following the procedures per the Operations P&P Manual.
Additional Principal Duties and Responsibilities
* Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
* Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
* Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the General Manager is not present.
* Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
* Assist in recruiting and training store personnel on proper store operations and procedures.
* Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
* Perform work of subordinates as needed.
* Communicate with employees at all levels of the company.
* Other duties as assigned.
Job Required Knowledge & Skills
Education and/or Experience
* Secondary School certificate or equivalent plus one-year relative experience.
* Established ability to produce sales results while minimizing loss.
* Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
* Ability to operate a computer, as well as maneuver relative software programs.
* Ability to lift up to 25 kg.
* Ability to climb a ladder and work with hands overhead.
* Standing required for up to 100% of the work time.
* Ability to initiate completion of tasks or activities without necessary supervision
* Flexible availability – including nights, weekends and holidays
* Ability to prove eligibility to work in the U.K.
Preferred Job Required Knowledge & Skills
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