Coventry Building Society Arena is home to unforgettable experiences for conferences, exhibitions, meetings, sport, music and live entertainment. We are an internationally renowned venue which attracts 1.2 million visitors a year and hosts more than 600 events a year.
Coventry Building Society Arena is home to Coventry City Football Club and has hosted some of the world’s biggest names in music, including Coldplay, Rolling Stones, Harry Styles and the Arctic Monkeys.
Our team is committed to providing the best experience and service for all of our visitors.
‘The Best Times Are Here, The Best People Are Here’ at Coventry Building Society Arena.
Overview:
An opportunity has arisen for Bar Team Leaders to join us on a casual basis. The main purpose of the role is to provide guests with an excellent customer experience serving a variety of drinks in our in-house bars.
Hours of work:
This role is offered on a Casual Worker basis with no guarantee of work.
Shift assignments are fully flexible and may include early starts, late finishes and weekend working
Rates of pay for this role start from £12.09p/h
However to be successful in this role you must have previous Team Leader or supervisory experience.
* To have a confident and comprehensive knowledge of beverage service.
* Manage the bar fully, responsible for team members, briefing and training of staff, stock handling and ensuring the customer receives excellent service.
* To be able to promote products, understand composite and processes, including menu, ingredients, allergens and service style, etc.
* Actively work with other departments to ensure that guests have the best experience possible.
* To ensure that all company policies and procedures are followed, including health & safety, hygiene, working legislation.
* To deal with any customer feedback or complaints and report any service or quality issues.
* Able to work both independently and as part of a team and use own initiative to ensure a memorable experience for our guests.
* Ensuring the bar/cellar is thoroughly cleaned and prepped both ready for service throughout the day and the next event.
We are looking for someone who can demonstrate the following skills:
Essential;
* Must be reliable and available to work evening & weekends as required.
* Able to work in a fast-paced environment.
* Confident, friendly and personable manner.
* Able to use initiative to resolve problems.
* Knowledge of licensing laws as well as challenge 25, ask Angela/Clive.
* Must have had previous experience in a similar role.
Desirable
* Knowledge of cellar management procedures including changing barrels and gas.
* Previous experience of managing teams.
* Comprehensive product knowledge of beverages.
* Use of Oracle Micros till system.
* Knowledge of stock take procedures
Benefits:
* Choose your own hours – work when suits you
* Weekly pay
* Full training provided
* Free parking
* Discounted food and drink from our onsite outlets
* Opportunity to work as part of vibrant and exciting venue team