Job Title: Remote Optimisation Engineer
Location: Ashby-de-la-Zouch
Type: Permanent
Working Pattern: 4 days on, 4 days off (6-6 or 10-10 shifts), with 2/4 days on-site
About the Role:
We are seeking a Remote Optimisation Engineer to provide remote support to clients, manage helpdesk tickets, perform basic energy investigations, and carry out remote Planned Preventative Maintenance (PPM) for energy optimisation. You will play a key role in improving energy efficiency across a range of sectors, including retail, commercial, and hospitality.
Key Responsibilities:
* Manage helpdesk tickets and resolve client issues within SLAs
* Conduct remote PPM and energy investigations
* Troubleshoot HVAC, lighting, and refrigeration systems
* Produce reports and ensure efficient escalation of issues
* Collaborate with internal teams and external stakeholders
* Support continuous improvement and contribute to sustainability goals
Essential Skills:
* Knowledge of HVAC/mechanical plant operations
* Experience with fault finding and BMS software
* Strong communication and troubleshooting skills
* Passion for energy efficiency and sustainability