Key Responsibilities Delivering engaging and inspirational customer service at every stage of the customer journey. Using your product knowledge and sales training to drive sales and increase profits for the Partnership. Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolve any queries they may have. Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks. Identifying areas of improvement and implementing solutions. Helping to protect our profits by supporting accurate stock counts. Essential skills you'll need Basic IT literacy. Strong communication skills. Desirable skills you'll need Experience of working in a customer facing role is welcomed but not essential. We’ll train you in all you need to know so that you can perform at your best, everyday. Merchandising and product displays experience.