Personal Assistant (SCAAS/NEURO) (Band 4) - Administration - Gloucestershire Health and Care NHS Foundation Trust
Gloucestershire Health and Care NHS Foundation Trust – Cheltenham, South West
This is an exciting opportunity to join a developing multi-agency team comprising Paediatricians, Psychiatrists, NMPs, Clinical Psychology, Speech & Language Therapy, and Occupational Therapy. This new team is hosted within the Children & Young People Service (CYPS) Directorate and education colleagues to enable multi-agency care planning.
We are looking for a dynamic and motivated team member who has extensive experience of supporting senior team members within an MDT. Evidence of working effectively alongside colleagues and team members from partner agencies is essential. The successful candidate will have strong administrative and communication skills.
You would be part of a wider group of administrative personnel who work collaboratively to manage different streams of work and to drive forward quality improvement initiatives.
Key Responsibilities:
1. To provide a full confidential administrative and secretarial service to senior team members including the Clinical Lead, Consultants, and team members who prescribe medications (including wider CAMHS Management as requested).
2. To ensure the timely and safe recording of prescriptions, establish and manage systems to monitor which patients require appointments and direct queries regarding medications.
3. To work as a member of the wider SCAAS and Neuro administrative team to ensure service delivery and adequate cover is provided.
4. To project the professional image of the business through demonstrating excellent customer care in all activities.
5. To adopt a constantly flexible approach to ensure that objectives are completed efficiently and within given timescales.
6. To maintain confidentiality at all times.
The successful candidate will support senior team members including medics to:
* Upload prescriptions
* Answer telephone calls
* Support the development of systems to safely manage medication
* Liaise as needed with other members of the administrative team to ensure the effective running of systems
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
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