Job Description
Assistant Manager - Leading Family Entertainment Brand
Located: York
Salary: c£32k + Bonus
Are you passionate about creating unforgettable experiences for guests and ensuring they have a bouncing good time? This is a leisure job not to be missed! The premier destination for family fun, is seeking a dynamic and experienced Assistant Manager to join the team. If you have management experience within Food and Beverage, great operations exceptional customer service, and thrive in a fast-paced environment, we want to hear from you!
No late nights or early starts!
Responsibilities:
Quality Control: Maintain high standards of food and beverage quality, presentation, and service. Conduct regular inspections to ensure compliance with health and safety regulations.
Team Leadership: Recruit, train, and lead a team. Foster a positive work environment that promotes teamwork, communication, and excellence in customer service.
Stock Management: Oversee the GP% for the café, Stock control and ordering with a eye on keeping wastage to a minimum.
Customer Satisfaction: Proactively engage with customers, gather feedback, and address any concerns or issues promptly. Strive to exceed guest expectations and enhance their over...