Facilities maintenance helpdesk manager

An experienced Facilities Maintenance Helpdesk Manager / Scheduler with experience coordinating reactive and planned building maintenance works is needed to join and lead our team at this leading property maintenance company based in Hamilton on a full-time basis. Applicants with HR Experience preferred

This position is a senior role and will have dedicated customers across Scotland and the UK assigned to you. You will give the best possible service, liaising with the helpdesk, different engineers and Subcontractors to coordinate the jobs across the board.

The ideal candidate will have worked in a Management role before booking engineers, scheduling them to different jobs, assigning the workload, and knowing how to raise a service job and adhere to certain SLAs.

This is an excellent opportunity to further your career with a well-established company!

About the Company

They have been providing property maintenance at a national level for the last 19 years. Their business offers a wide range of services, including planned and reactive maintenance, compliance, refurbishments and FM services. Their team of experts accommodate all property and facility management requirements.

Key Responsibilities:

1. Supervising sub-contractor attendance
2. Reviewing RAM documentation
3. Providing permit to work management support
4. Supporting hard FM-related incident management