Job Description
Our mission is to deliver an outstanding customer experience from the very start of our customers journey with Teya.
We manage the terminal preparation, delivery, replacement and collection of UK merchants card terminals & equipment.
The UK Supply Chain team are based in the Milton Keynes Teya office. The UK Supply Chain team supports both Teya & 3rd party RMS logistics alongside our partners.
We also work alongside our sales & CR teams to ensure the best possible service for our customers.
Supply Chain can be broken down into 3 important aspects which is highlighted below:
* Preparation – (Terminal builds, order preparation, firmware/ software updates & returns QA)
* Dispatches
* Returns/ Collections
Qualifications
Experience in logistics:
* A proven track record of handling logistics requests
Customer Service Excellence:
* Demonstrates a strong customer service attitude, prioritizing customer satisfaction.
Interpersonal Communication:
* Proficient in interpersonal communication skills to effectively engage with various stakeholders.
Team Collaboration:
* Works effectively in a team-oriented environment, contributing to collective success.
Continuous Improvement:
* Embraces a mindset of continuous improvement, seeking ways to enhance processes and outcomes.
Adaptability to Pressure:
* Thrives in high-pressure situations, maintaining composure and efficiency.
Learning Agility:
* Enthusiastically embraces learning opportunities and welcomes new challenges.
The role requires onsite attendance at our Milton Keynes office, five days a week.
Physical Requirements:
Candidates must be comfortable with prolonged periods of standing and walking, and be able to lift items weighing up to 20 kg.
Additional Information
The Perks
* We trust you, so we offer flexible working hours, as long it suits both you and your team;
* Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
* Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
* Cycle-to-Work Scheme;
* Health and Life Insurance;
* Pension Scheme;
* 25 days of Annual Leave (+ Bank Holidays);
* Office snacks every day;
* Friendly, comfortable and informal office environment in Central London.