Job summary An exciting opportunity has arisen for an experienced, enthusiastic and self-motivated Patient Services Co-ordinator to provide comprehensive administrative support to services within the North West Locality. It is essential that you have the ability to meet the travel requirements of the post. Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment. Main duties of the job This exciting administrative post will provide admin support across a range of services including support to community nursing therapy teams/ DAART (diagnostic assessment access to rehabilitation and treatment), minor injuries and community reception desk duties. Applicants will need to have good attention to detail, have a mature flexible attitude and be reliable and consistent with working patterns. You will need to have good communications skills and the ability to work both as part of a team and as a lone worker is essential. Applicants will need to have the ability to deal with first line enquiries from clients, carers and professionals and communicate information to clinical staff. This includes taking admission avoidance referrals and informing clinical staff for triaging. You will be experienced in managing and prioritising your own workload. About us Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance. Date posted 15 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum/pro rata Contract Fixed term Working pattern Part-time Reference number 825-6897156-OPS Job locations Oswestry Health Centre Thomas Savin road Oswestry SY11 1GA Job description Job responsibilities Please see the Job Description and Person Specification attached for further information on the role. Job description Job responsibilities Please see the Job Description and Person Specification attached for further information on the role. Person Specification Training and Qualifications Essential Good Standard of Education, GSCE English and Maths or equivalent. Good IT skills to ECDL standard. RSA 2 typing (or equivalent qualification / experience). Experience Essential RiO Super user training or experience of RiO and willingness to complete training. Experience of Word Processing, Internet and Computer Systems. Experience in working to deadlines. Good written and verbal skills. Knowledge and Skills Essential Excellent interpersonal and communication skills. Ability to liaise and communicate with people at all levels. Good organisational skills. Able to use initiative appropriately with only little supervision. Able to work as part of a team. Person Specification Training and Qualifications Essential Good Standard of Education, GSCE English and Maths or equivalent. Good IT skills to ECDL standard. RSA 2 typing (or equivalent qualification / experience). Experience Essential RiO Super user training or experience of RiO and willingness to complete training. Experience of Word Processing, Internet and Computer Systems. Experience in working to deadlines. Good written and verbal skills. Knowledge and Skills Essential Excellent interpersonal and communication skills. Ability to liaise and communicate with people at all levels. Good organisational skills. Able to use initiative appropriately with only little supervision. Able to work as part of a team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Shropshire Community Health NHS Trust Address Oswestry Health Centre Thomas Savin road Oswestry SY11 1GA Employer's website https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)