Freight Forwarder Worcester Salary: £32,000 - £37,000 per annum (Dependent on experience) Hours of Work: 08:30 17:00 Monday to Friday PERMANENT OPPORTUNITY The Company: The company specialize in providing European logistics services, servicing the needs of their clients for over 25 years. The company now have a rare opportunity for a Freight Forwarder to join their small growing team on a permanent basis. This is a fantastic opportunity for someone to join a growing business on a permanent basis. Job Role: Working alongside the Transport team, the main role and responsibility of the Freight Forwarder is to canvass for new business opportunities, promoting the core services and value the company can offer. The Freight Forwarder will be responsible for managing all aspects of the process form converting jobs from commercial sales, operations, customs and exercise processing. Duties: Actively solicit business for exports and imports throughout Europe. Assist and complete Tenders within nominated areas. Understand the Customer needs and provide solutions which meet their requirement to close business Canvassing and building a pipeline of new business opportunities. Receive and processing customer orders Monitor and manage cost effective collections and deliveries Liaising with new & existing customers to establish client relationships over the phone. Considering and planning the most effective route for freight Tracking the movement of freight using software and satellite technology Reporting back to clients, keeping them up to date with the progress of goods Organising payments or processes transactions on behalf of the client, such as freight charges. Creating quotations for new business opportunities, ensuring that they are in line with company margin parameters. Nurturing of customer accounts to ensure repeat business whilst identifying areas to cross and upsell company services. Technical Knowledge / Qualifications: Minimum of 3 years experience working within the logistics industry. Previous experience working within a Freight Forwarding role is essential. Previous experience within Road Freight / European transport is desirable Must be a strong communicator who can build rapport with internal stakeholders and external customers. Highley organised who can manage and prioritise own workload Strong MS Office skills. Own transport is essential due to location. If you have not heard from us within 48 hours, then please assume you have been unsuccessful on this occasion. This role is being advertised by Kenect Professional who are acting as an Employment Agency regarding this vacancy. ADZN1_UKTJ