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Client:
Location:
Bristol, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
2c3502d41faf
Job Views:
2
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
Arnos Manor Hotel is a beautifully unique 73-bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century, Arnos Manor has retained many of its original features and charming character.
The Guest Service Assistant - Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. The Guest Service Assistant - Food & Beverage will ensure that they deliver a service of a high standard, working collaboratively and safely at all times whilst delivering quality customer service and creating memorable experiences.
An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar, and events.
The Guest Service Assistant - Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience; we will help you develop and grow your skills and knowledge to develop your career.
The role of Guest Service Assistant - Food & Beverage will report to the Restaurant & Bar Manager / Food & Beverage Manager and is ideal for someone who has strong demonstrable experience in customer service and a great attitude and willingness to learn.
Job Overview:
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications:
* Strong communication and organisational skills and professional manner.
* Evidential attention to detail.
* Ideally experience working in a Food & Beverage environment.
Benefits as a Guest Service Assistant:
* Discounted accommodation (£30 per room per night) in other hotels within Crest group.
* 50% off Food & Beverage in other Hotels within the Crest group.
* Uniform.
* Meal on Duty.
* Free parking on site.
* Company events (BBQ / Christmas Party).
* Long service award.
* Shining Star of the quarter - £250 incentive.
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