Property & Resident Support Officer
LOCATION: Northampton
HOURS: 37.5 hours Mon-Fri
SALARY: £15.69 PAYE OR £16.72 umbrella
DURATION: 3 months+
Become a vital part of this housing provider's thriving property management services, as our new Property & Resident Support Officer in Northampton. In this dynamic, fast-paced role, you'll have the opportunity to make a real difference in the lives of our residents while also ensuring the smooth operation of our HMO and self-contained properties. With a focus on both resident support and property management, this contract position offers a unique chance to contribute to our growing organization.
The role:
* Provide compassionate support to residents, ensuring their needs are met and their voices are heard.
* Collaborate with a dedicated team to maintain the highest standards of property management.
* Enjoy the variety of a role where no two days are the same.
Responsibilities:
* Contribute to the outreach support service, ensuring residents receive the assistance they need.
* Comply with relevant legislation and policies, maintaining high standards of support.
* Work closely with colleagues to identify residents in need of additional accommodation support and signpost accordingly.
* Carry out daily property inspections and ensure all tenants adhere to the House Rules.
* Undertake routine cleaning of common areas and manage the move-in/move-out process.
Preferred Qualifications:
* Experience working in a similar environment, with a demonstrated understanding of the supported housing sector.
* Comfortable dealing with complex customer needs and a commitment to putting residents first.
* Strong communication and interpersonal skills, with the ability to build positive relationships.
You will receive from BRC:
* Dedicated, experienced consultants that specialise in supported housing recruitment.
* Temp to perm opportunities available.
* Competitive rates of pay (PAYE & Umbrella on offer).
* 24/7 support for relief workers.
* FREE online training courses available.
* Pension scheme contributions.
For more information about this position, please call Phoebe Orchard or Oliver Hodgkinson.
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