Client Support Specialist
Harvey Nash, London, United Kingdom
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Posted: 1 day ago
Job Type: Hybrid Job
Contract: Permanent
Salary: GBP55000.00 - GBP60000.00 per annum + bonus + benefits
A leading digital assets firm is looking to hire a Client Support Specialist.
Responsibilities:
* Providing 1st line support to clients
* Onboarding new clients
* Triage technical issues and implementing fixes where no coding or infrastructure set up is required
Qualifications:
* Client service or onboarding experience in Crypto, FICC or equities
* Experience of electronic trading environment - understand the type of messages and general message flow
* Experience working with market data feeds
* FIX messaging, Rest API or Websocket exposure/experience a bonus
This role can be based in London or Dubai. If you are living in London, you must have right to work in the UK.
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