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This is a full-time position responsible for the day-to-day running of the business. The role involves leading the team in all sales and operational processes, with a keen eye for detail and the ability to OWN IT. The position is accountable for various KPIs and the recruitment, nurturing, and development of an elevated team capable of achieving them consistently.
The Benefits
* 20% discount across all Frasers Group facias
* Free Gym membership
* Monthly Frasers Group Champion – winners receive double their salary for the month
* Reward and recognition through Everlast Gyms’ monthly champions
* Training and development with recognised, funded qualifications, including Level 3 & 5 in management & leadership
* Opportunities to enhance fitness knowledge through product training and delivering personal and group training sessions
Job Responsibilities
* Represent Everlast Gyms as an ambassador for fitness
* Demonstrate our elevated ways of working consistently
* Drive revenue from membership sales, product sales, and overall gym profitability
* Manage controllable costs such as stock orders and cleaning supplies to reduce wastage and overspend
* Lead by example on reception and the gym floor to enhance member experience
* Ensure delivery of central processes like FUNDAMENTALS, ASCEND & MOVE to the highest standards
* Promote national initiatives like #WorkoutWednesday & #WeCommunicate
* Recruit, monitor, train, and onboard new team members
* Complete all operational processes consistently and to a high standard
* Provide honest, constructive feedback to support team development
* React resiliently to challenges and find solutions
* Manage policies and procedures, including Health & Safety and pool plant operations
* Maintain high standards of cleanliness and presentation at all times
Qualifications
Must have:
* Passion for health, fitness, and wellness
* Level 2 qualification in fitness (desirable)
* Over 1 year of management experience in the fitness industry
* Strong leadership qualities
* Adaptability in communication and management styles
* Positive, solutions-oriented mindset
* Exceptional interpersonal skills and a member champion mentality
* Driven, ambitious, and eager to learn and develop
* Flexibility to support business needs, including weekends and bank holidays
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