Change Request Co-ordinator - Maidenhead / Hybrid - Permanent I am looking for a Change Request Co-ordinator for my client in Maidenhead. Ideally we are looking for someone with a junior PM background or an interest in change management looking to start their career. Responsibilities & Tasks: Assist Professional Services project managers by managing change requests (CR) through the estimate, approve, schedule, build, test and deploy lifecycle. Assess new change requests raised by our customers through the enhancement request tools to determine if the work is chargeable. Act as the customers primary contact and manage billable CRs through the agreed process to deliver the enhancement to the customer. Coordinate and facilitate CR related meetings with larger customers to report on progress, answer questions and address concerns. Liaise with the Support and Engineering teams. Coordinate with the engineering teams who use scrum and sprints to ensure timely delivery of CRs. Work with Account Managers to ensure commercials are agreed with customers before any development work begins on enhancements. Work with the EMEA finance team to ensure correct invoicing is issued when a CR is successfully deployed for a customer. Provide updates to management on EMEA billable CRs progress against SLA. Required Qualifications: Exhibits strong teamwork and interpersonal skills. Has excellent organization, time management, listening, and communication skills. Strong written and verbal communication skills with a proven ability to communicate clearly and professionally with individuals at all organizational levels, internally and externally. Strong analytical/problem-solving skills as well as dashboards, spreadsheets, billing, and systems. Attention to detail with billing and finance. Ability to handle multiple competing priorities from various constituents with tight deadlines in a fast-paced environment. Proficient with Microsoft Office. Basic understanding of project lifecycle and software development terminology. If this exciting opportunity could be of interest - please let me know ASAP. Interviews can be arranged at short notice.