We're looking for an awesome designer to bring the flair to our creative team!
Location: Leeds
Type: Hybrid
Salary: Up to £40K
Introduction
At Twilo we are excited to celebrate ten years of multi-award-winning innovative websites and impactful marketing campaigns. As we scurry into our second decade we’re looking to welcome a Senior Designer to our team to continue our full-service client offering, from brand and strategy through to online delivery.
Vision & Ambition
We place a lot of emphasis on personal development. We’ll ask you to map out your vision in terms of your own personal development which will help us to support you in your role. As a Senior, you’ll also consider how this impacts other members of the team including providing support to junior designers, as well as helping set procedures which bring efficiency to design projects.
Design
Variety is the spice of life, and we’re looking for a varied portfolio which showcases a range of design styles which can be applied to our multi-sector clients. Every day at Twilo is different with a good mix of projects ranging from business portfolio websites to enterprise-level e-commerce and custom UI. Throw in exciting brand and supporting materials such as brochures and exhibitions, we’re looking for a good mix of experience across the Adobe Suite and Figma / XD.
Communication is key to good project delivery, so you’ll form a good relationship with developers, providing handovers and be ultimately responsible for checking that the website that goes live matches your design.
Joining an agency with a decade-strong reputation in delivering a high standard of design, you’ll recognise the importance of project planning. Not just in terms of understanding a brief, but in how you setup files from baseline grids in InDesign to components in Figma.
Some examples of active projects at Twilo include:
* The full works for an ambitious startup well on their way to becoming a household name, which includes brand, strategy, print design, website design, custom user dashboard and application (UI), and social media artwork.
* A large e-commerce website which allows customers to design their own external doors, relying on a strong and easy to follow user interface.
* Although we are not sector specific, we have several FinTech clients, with some recent project examples being a Compare the Market-style search engine which matches lenders with the user’s requirements, as well as an advanced loan application system which talks directly to the client’s CRM while helping to automate their internal processes.
* You’ll lend a creative hand to our marketing team to support visually eye-catching and engaging social and email campaigns, with the ultimate goal in delivering the best possible ROAS for our clients and their businesses.
To summarise, the key design skills we are looking for are:
* Digital design including websites, user interfaces and landing pages.
* Graphic design including logos, brochures and exhibitions.
Projects
Using our project management software you’ll keep things super organised, ensuring briefs are clear and that tasks are allocated between yourself and your colleagues.
You’ll help onboard new clients by offering support with designing proposals and providing project estimates, then breaking down project timelines and confirming them with the client.
Tools & Procedures
You’ll have a say on the software used to get the best results for our clients. This includes keeping software up to date for all users and maintaining a clean folder structure.
Caring and sharing
You’ll be proactive in your approach to sharing your knowledge, skills and experience with the wider team, identifying opportunities to up-skill is a great trait for a Senior, and one we value at Twilo.
Running regular appraisals helps us achieve the standards needed to always deliver superb projects for our clients, as you’ll help to maintain Twilo’s high quality design.
We value good people who share our values. A lot of hard work has gone into building a team who work well together, and we’ll be looking for you to buy into our ambitious plans as the agency continues to go from strength to strength.
You’ll share in our success, taking part in our reward schemes which helps recognise colleagues who have gone out of their way to help others.
Client Success
This is a client facing role which relies on good communication. We reply to client emails the same day, we turn up to meetings early and follow up the same day. We also provide weekly updates to clients so they always know what’s going on, making them feel super valued.
We have a hybrid working model (work from home Wednesdays) with the other days based out of our Leeds studio.
We offer a competitive salary up to £40K doe, with 32 days annual leave.
Our Twilo Loyalty Scheme rewards those who buy into our values of personal development and includes:
* Additional leave entitlement which increases over time
* Private medical insurance
* Life cover
* Income protection
* Will writer
We are a social group who go out for meals regularly, we have great Christmas parties, and we reward each other using our Bright Points system which encourages the team to be supportive towards one another.
That all sounds great! How do I apply?
Please send your portfolio to careers@twilo.net.
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