Job Description
Customer Support Executive
Responsibilities:
1. Handling inbound customer calls and providing customer support
2. Responding to website Live Chat messages
3. Logging enquiries, notes and documents onto relevant CRM systems
4. Maintaining company information in line with the general data protection regulations
5. Managing incoming meter readings
6. Customer query administration
7. Working on small projects provided by your Manager
Note: Adhering to company policies and procedures is essential.
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